© 2019 Modens Bakery Ltd

DELIVERY POLICY

All orders under £50 or 8KG incur a delivery charge of:

UP TO 2KG £3.95 to mainland UK addresses

2KG - 8KG   £7.00 to mainland UK addresses

 

Orders over £50 or over 8KG are delivered free of charge to mainland UK addresses.

 

Please note at this time we do not deliver outside of mainland UK / internationally.

 

Orders are despatched via courier and on average take 3 - 5 working days.

Orders including Traditional Loaf Cakes may take slightly longer as during certain periods cakes are 'baked to order' to ensure freshness.

TERMS AND CONDITIONS

REFUNDS & REPLACEMENTS :

 

If an item is in an unsatisfactory condition due to our responsibility (ie: faulty product and only if parcel has been received in good condition, on time, by recipient) please contact us immediately and we will endeavour to replace the item. If this is not possible we will refund the value of the order in vouchers.

CANCELLED ORDERS:

If you wish to cancel an order once it has been processed please contact us immediately. We will endeavour to postpone an order for another delivery date but cannot guarantee that we will be able to cancel it. If the order has been prepared for despatch we cannot cancel any orders.

CONTACT US

For enquiries please email info@modens.co.uk or call 01790 755620

WHOLESALE ENQUIRIES

Please contact info@modens.co.uk 

0